We want our guests to have a relaxing and safe holiday in Villa Castros Delmare. For that reason we have determined a brief list of rules and regulations that all guests should comply with. By confirming a reservation at villa castros delamare you accept the following rules and regulations: ⦁ Number of guestsAll reservations and financial agreements are made for a specific number of guests. This number must be specified and confirmed by the client during the booking process. No more that [4+2 children+12 years old] people shall be permitted unless otherwise agreed in advance.

 

⦁ IdentificationUpon check-in, at least one of the guests must submit his/her passport or identity card and pay off the remaining balance (if any). The passport and/or identity card will be photocopied and returned to the owner.

Residential UseGuests should comply with the laws that govern Greece during their stay at the villa. Most importantly, they are not allowed to bring illegal, flammable, explosive or poisonous substances and objects to the villa. Nor are they allowed to violate the law in other ways; their purpose for renting the villa is for residential use only and they should not use the villa for any offensive and unlawful purposes. That being said, guests are not allowed to sublet any part of the villa to guests who are not included in the maximum number of guests when agreeing on the villa rental.

Smoking

Smoking is not allowed in the villa. However, those guests who wish to smoke are free to do so, on the balcony/terrace/garden. Beware not to leave any cigarette buds in the villa or any exterior space, so as to comply with the safety precautions in the prevention of a fire. In case there is evidence of smoking in the villa such as bad smell and/or damages, guests will be charged the amount needed to repair damaged items to original state and/or special cleaning of materials such as curtains, pillows etc.

⦁ Damage/Loss/ Injuries

Upon arrival the guests will be informed on the available appliances and amenities within the villa and guests are obliged to use them according to the villa's owner/representative indications. Any damage or disappearance of objects and appliances provided in the villa should be immediately communicated to the villa owner/representative and guests will be asked to pay for the value of the missing or damaged goods. Additionally, guests are expected to use the provided amenities in such a way to avoid injuries of any of the guests.
The property and the owners are not responsible for any accident, injury or illness that may occur while on the premises. By accepting this reservation, it is agreed that all guests are assuming the risk of any harm arising from their (and their guests') use of the premises.

⦁ Children Supervision

Children on the premises must be supervised by a responsible adult at all times
 
Swimming Pool

Use the swimming pool on your own responsibility. Keep the children under constant supervision. Take a shower before the use of swimming pool. Do not go wet in to the house or use indoor furniture. Pets, which are allowed only under special circumstances at castros delmare, are not allowed to enter the swimming pool by any means. There is a pool cleaning schedule, once in 4 days. 

Candles & FireIt 

is not allowed to light fire in any of the villa's premises. It is also not allowed to light candles neither indoors, due to potential damages, nor outdoors since the area around the villa could be dry during the summer and easy flammable.

⦁ Complaints & Maintenance

The owner of the villa will make sure that all the electrical appliances, Wi-Fi, water supply, electricity, pool filtration system, air conditioning, cable TV etc are in good, working condition. In the case of a maintenance problem, the owner should be immediately notified by the guests, so as to arrange the immediate solution to the problem. However, no refunds or rate adjustments can be made in such cases.

Staff and maids 

reserve the right to enter the property to perform their duties such as maid service and any repairs necessary. We will make every effort to schedule such brief showings at a time convenient to you, to respect your privacy, and not interrupt your stay.

Special CircumstancesIn

special circumstances, the owner of the villa reserves the right to enter the villa even while the guests are not on the spot, for example when it is necessary to prevent predictable or inevitable danger (such as flood, fire). The guests will be then notified about the details of the incident.

Τhe quiet hours for Greece during the summer period are 15.00-17.30 and 23.00-07.00. Even though, the villa is in a remote area and there are no neighbors at a close distance, making too much loud noise could cause protests. As a general rule, guests should not disturb, endanger or inconvenience neighbors during any moment of the day or night.

Please note that during October the quiet hours are 15.00-17.30 and 22.00-07.30. 

 Cancellation Policy: 

No free cancellation is allowed for this rate

This is a last minute booking. Last minute bookings cannot be modified or cancelled without penalty.
 
 We kindly ask guests to comply with our rules & regulations and also be eco-friendly. Before leaving the villa make sure that you have turned off all the electrical appliances, lights and air-conditioning.We kindly ask guests to comply with our rules & regulations and also be eco-friendly. Before leaving the villa make sure that you have turned off all the electrical appliances, lights and air-conditioning